Mark Butz


Member IAF
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Facilitating and leading can be closely related activities;
both are focused on bringing out the best in people
through human interaction.
From one-on-one exchanges to large group interactions,
the principles and the
remain the same.


The power of facilitating and leading in groups
All organisations, teams, small groups and large groups (and also many individuals) are challenged by complex factors in communicating, planning, making decisions, managing projects and moving forward together.
No matter what the size of a group, they will struggle on occasion to make and take the time, to define and maintain the focus, and to design and adapt the structures required, for constructive and practical outcomes with enduring relationships.
The facilitative leader is becoming an increasingly valuable resource:
  • for helping people explore issues which confront an organisation or group 
  • for tapping the breadth of ideas and the depth of understandings; and 
  • for building greater shared awareness, purpose and commitment. 
With effective design and leadership, people can actually start to look forward to having a meeting or workshop, being more willing and able to prepare, contribute, participate and follow through.

Photo Mark Butz

Photo Mark Butz

Photo Mark Butz

Photo Mark Butz

Photo Mark Butz

Photo Mark Butz

Photo Mark Butz

Who is it for?
Facilitating & Leading in Groups is a facilitated learning package which can be tailored to client needs.
It is for anyone wishing to improve the effectivess of their communication and interaction with others:
  • with application from one-on-one contact to large group processes, for any conversation that matters  
  • not just people who stand up in front of a group as the obvious leader of a discussion or workshop, but also those who are happy to help a group from within the group 
  • not just in big rooms with whiteboards, but also over coffee tables, on telephones, and in the great outdoors  
  • not just dealing with events while they are happening, but also designing interactions to maximise the chances of successful outcomes.   

How is it delivered? 

The core of the package includes:
  • a total of six days of face-to-face interactive delivery
  • pre-consultation for in-house sessions to enhance tailoring of content and resources to participants' needs 
  • a comprehensive resource pack; and 
  • coaching and mentoring between sessions to enhance application of learning.  
Potential expansion packages include:
  • Pre-session engagement and preparation (face-to-face or distance) through which participants develop  case study material to support learning during the session 
  • An additional recall day (or days) focused on grounding learning through case study analysis, scenarios and role plays
  • An additional recall day (or days) tailored to specified applications of new skills e.g. design thinking; business model generation; program logic; performance story reporting; cross-cultural communication in Australian Indigenous or Māori culture; project management; balanced scorecard/strategic alignment (these can be integrated with the grounding session above)    
  • A follow-up advanced session of one to two days after 3 to 6 months for deepening learning and reinforcing application 
Interactive delivery is by highly experienced facilitators who have demonstrated skills in adult training and learning support, and direct experience in the corporate, government and not-for-profit sectors.  The leaders have  delivered forms of this training in all States & Territories of Australia, and internationally, through more than fifteen years.

Download  a brochure about Facilitating & Leading in Groups - pdf pdf 

Facilitating & Leading in Groups
is one of the components of the comprehensive development program:
Out in Front
: The Way of the Facilitative Leader, presented by Futures by DesignDownload a brochure - pdf pdf
To find out about upcoming courses, or to explore possibilities in your area or organisation, please email.
Clients of our training are eligible to receive discounts on facilitation and consultancy services from
Futures by Design

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  Photo Mark Butz 
Photo Mark Butz
Futures by Design
Photo Mark Butz Futures by Design


As a result of attending these practical skill sets, each participant will have developed:

New capacities  
  • new insights and perspectives on communication and the underlying dynamics of human processes 
  • new skills and tools to explore awareness and understanding, tap into creativity, build cooperative relationships, and develop agreement and commitment 
Practical application 
  • the ability to apply new learning, as a leader/facilitator of process, or as a participant in process,
    from one-to-one interactions to larger groups 
  • a plan for real-life application of key methods and understandings, and for continued coaching or mentoring  
Strengthened engagement and relationships
  • enhanced confidence to engage with diverse parties and complex situations to build towards creative and constructive outcomes  
  • strengthened relationships with peers, colleagues and others through sharing of practical experience and engagement in exercises which assist participants to become a resource to each other.  

Mark Butz Futures by Design

Photo Mark Butz Futures by Design
Photo Mark Butz
Photo Mark Butz
Photo Mark Butz Futures by Design
Photo Mark Butz
Photo Mark Butz

Facilitation Photo Mark Butz 

The customary delivery is in two sessions of three days, with six to eight weeks intervening, during which participants undertake to practice the skills and methods they have learned in the first session.  
The learning can also be delivered in three sessions of two days.
Some components can be offered in a cumulative sequence of one day sessions, with adjustments.



Essential participatory process
Dynamics of humans in process 
Conversations that matter (ORID)
Questions that work

Scanning contexts - diagnosing needs
Understanding history and environment
Some variations in gathering data

Levels of agreement 

Some variations in processing data
Some variations in Workshops
Strategic Thinking-Action-Review (

Action Planning
Designing and staging effective events
Real-life applications

Strategic Thinking-Action-Review (f-STAR)  
Real-life applications

  • Practice in real-life application 
  • Coaching and Mentoring

  • Continued real-life application
  • Coaching & Mentoring


The learning experience includes:
  • demonstration and unpacking of skills and techniques 
  • individual and team/group practice and reflection 
  • giving and receiving feedback 
  • developing a personal and/or team plan for real-life application  
  • coaching and mentoring of individual facilitation in practice (action learning) 
Experiential and adult learning principles support the learning and application of tools and techniques by grounding these in actual work projects of participants.  This builds competence and confidence in the continued use of facilitation methods and deepens understanding of the profound role of facilitation in leading change.
At the end of the training each participant will have a statement of attendance, a comprehensive set of course notes, worked examples, and proposals for application and practice of their learnings in real-life situations. 

They will also have access to mentoring from highly experienced facilitators. 

To find out about upcoming courses, or to explore possibilities in your area or organisation, please email.

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Photo Mark Butz

Facilitation training Nauru Photo Mark Butz

Facilitation training Photo Mark Butz
Facilitation training Photo Mark Butz
Facilitation training Nauru Photo Mark Butz

Facilitation training Photo Mark Butz

Photo Mark Butz

Facilitation training Photo Mark Butz

Photo Mark Butz

Facilitation training Mark Butz Futures by Design
Material addressed or presented in the training is drawn or adapted from many sources, including:
  • the Technology of Participation™ (ToP)
  • improvisation 
  • narrative technique, story telling, metaphor  
  • strengths-based and appreciative approaches 
  • force field analysis 
  • nominal group method 
  • search conferences 
  • marketplaces, cafes, Open Space 
  • Neuro-Linguistic Programming (NLP) 
  • non-violent communication
  • strategic questionning 
  • other established and emerging developments in facilitation and communication practice (including work by Stephen R Covey, Edward De Bono); and 
  • a wide range of practical models of human behaviour, communication, group dynamics and learning, to deepen understanding, assist in diagnosis and design, and encourage application
Actual material addressed in any event will vary in response to the needs and expressed interests of participants.

The leaders are authorised to deliver Technology of Participation (ToP) content.  
Participants who complete the practical skill sets
may be eligible to receive a certificate of attendance at ToP Facilitative Leadership Program Module 1 Group Facilitation Methods, Module 2 Facilitation & Expansion and Module 3 Strategic Thinking & Planning.
These Modules are 
nationally accredited at postgraduate level as part
of the award 52326 Vocational Graduate Diploma of Facilitative Leadership.

Completion of the ToP Facilitative Leadership Program is a requirement for being assessed as a Certified ToP Facilitator

Both of these professional pathways are offered by the ToP Global Institute for Facilitative LeadershipSee  ToP-GIFL.com  

See also  Training in facilitation, communication, leadership, influencing and negotiating offered by Mark Butz of Futures by DesignTM.
Clients of our training are eligible to receive discounts on facilitation and consultancy services from Futures by Design

See Testimonials on Practice for participant feedback

See also our pages for:

Out in Front: The Way of the Facilitative Leader™ [Out-in-Front.com.au
Facilitation Fundamentals
Relating, Influencing & Negotiating 

Embracing Diversity, Uncertainty & Change 
Staying on Track   Link coming soon
Finding Your Voice, Hearing Others   Link coming soon
Bringing The Real You to All You Do   Link coming soon 
Learning to Learn   Link coming soon
Breaking New Ground   Link coming soon  
Adapting, Surviving and Thriving  Link coming soon
Being a Facilitative Leader 



PO Box 128   
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Out in Front; The Way of the Facilitative Leader; f-STAR; Futures by Design are the property of Mark Butz
Technology of Participation; ToP; Facilitative Leadership Program Certified ToP Facilitator; and CToPF are the property of the Institute of Cultural Affairs (ICA) 
Last update 20 January 2012

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