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RELATING,
INFLUENCING AND NEGOTIATING
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Mark Butz
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Before we can create agreement,
we need to expand possibilities beyond what we already have
Before we can expand possibilities, we need to be able to influence
others,
and be open to being influenced ourselves
Before we
can influence others and be open to them, we need to make meaningful
connections
Before we
can connect, we need to create effective and constructive communication
Before we
can communicate effectively, we need to understand and respect our
differences as humans
These are
the foundations whenever we need enduring agreements which strengthen
relationships
Relating,
Influencing & Negotiating is a facilitated learning
package which can be tailored to client needs.
The core
of the package includes:
- two days
of face-to-face interactive delivery (which can be split into two
one-day sessions for in-house delivery)
- pre-consultation
for in-house sessions to enhance tailoring of content and resources to
participants' needs
- a
comprehensive resource pack; and
- post-session
coaching and mentoring to enhance application of learning.
Potential expansion packages
include:
- Pre-session
engagement and preparation (face-to-face or distance) through which
participants develop case study material to support learning during the
session
- An
additional day (or days) focused on grounding learning through case
study analysis, scenarios and role plays
- An
additional recall day (or days) tailored to specified applications of
new skills e.g. performance story reporting; cross-cultural
communication in Australian Indigenous or
Maori culture; project management; balanced scorecard/strategic
alignment (can be integrated with the grounding session above)
- A
follow-up advanced session of one to two days after 3 to 6 months for
deepening learning and reinforcing application
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OBJECTIVES/LEARNING OUTCOMES
As a result of the Program, each participant will have developed:
New capacities
- new
insights and perspectives
on human differences and underlying dynamics of human processes
- new
understandings about how these result in difference, disagreement and
conflict
- new
skills and tools to bridge differences, transform conflict, build
cooperative
relationships, and
develop agreement and commitment
Practical
application
- the
ability to apply new learning, as a leader/facilitator of process, or
as a participant in process,
from one-to-one interactions to larger groups
- enhanced
confidence to engage
with diverse parties and situations to manage disagreement and conflict
towards creative and constructive outcomes
Strengthened
engagement and relationships
- strengthened
relationships with peers, colleagues and others through
sharing of practical experience and engagement in exercises which
assist participants to become a resource to each other.
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Interactive
delivery is by
facilitators who
have demonstrated skills in training and learning support,
and sound experience in the practices of influencing and negotiating.
A
tailored version of this
training was delivered to the National NRM Facilitator Network during
May 2007 in Victoria, Tasmania, Western Australia, South Australia and
the Northern Territory. That package was developed and delivered
in collaboration with David Jago from Smart Meetings, Dr Tom
Schwarz from Kinnogene (Aus), and Kevin Balm from Participative
Technologies.
It has been offered in other places as 'Creating and Sustaining
Respectful Relationships' (and variants of this title).
CORE
CONTENT
STRUCTURE (interactive delivery)
DAY 1
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DAY 2
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BEING OUR SELVES:
Authenticity
and Choice
An ecology of difference
Making
up our minds
Human
process and
change
Intention, choice & responsibility
CONNECTION:
Influencing
with Integrity
Effective and constructive communication
Authenticity,
acceptance, empathy
Being
open to influence /
Influencing others
Creating
and strengthening connection
Rapport,
empathy, perceptual positioning
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TRANSFORMATION:
From
Drama to Empowerment
Escaping the drama triangle
Transforming conflict
Dealing
with the difficult
Leadership
under fire
Relationships, Interests and Needs
Principled
negotiation
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UNDERSTANDING:
Expanding Possibilities
Tuning
in for understanding
Deep listening
Testing
for clarity
Reframing, dovetailing interests, bridging gaps
Respectful disagreement
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RESOLUTION:
Building
Agreement & Respect
Making
agreement easy
Alternative
agreements
Ingredients
of final agreements
Closing
with commitment
Transitions |
- Practice in real-life
application
- Coaching and Mentoring
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- Continued real-life application
- Coaching & Mentoring
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To
find out about upcoming courses, or to explore possibilities in your
area or organisation, please email.
Download a brochure on
Relating, Influencing & Negotiating - pdf
To find out
about upcoming courses, or to explore possibilities in your area or
organisation, please email.
Clients
of
our training are eligible to receive discounts on facilitation and
consultancy services from Futures by
Design™.
Actual
material addressed in any event will vary in response to the
needs and expressed interests of participants.
Participants
who
complete the practical skill sets may be eligible to receive a
certificate of attendance at ToP
Facilitative Leadership Program Module 5 Principled
Influencing & Negotiating.
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SAMPLE OF FEEDBACK ON INFLUENCING & NEGOTIATING TRAINING LED BY
MARK BUTZ *
See Testimonials on Practice
for participant feedback on the content and resources, and on the
leaders
* in
association with others
See also our pages for:
Out in Front: The Way of the Facilitative
Leader™
Facilitation Fundamentals
Facilitating and
Leading in Groups
Embracing
Diversity, Uncertainty and Change
Staying
on Track Link coming soon
Finding Your Voice, Hearing Others
Link coming soon
Bringing The Real You to All You Do Link coming soon
Learning
to Learn Link coming soon
Breaking New Ground Link coming soon
Adapting, Surviving and Thriving Link coming
soon
Being a Facilitative
Leader
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CONTACTS
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Postal:
Mobile:
Phone:
Email
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PO Box 128
JAMISON CENTRE ACT 2614 AUSTRALIA
+61-418-417-635
+61-2-6251-2923
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Information
submitted to
us will not be provided to a third party without the
permission of the supplier. |
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Home page
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http://www.markbutz.com/fbd/Relating_Influencing_&_Negotiating.html
HTML
and Images © 2006-2021 Mark Butz
Out in Front™; The Way of the Facilitative
Leader™; and Futures by Design™; are the property of Mark Butz
Technology
of Participation™; ToP™; Facilitative Leadership Program™; Certified ToP Facilitator™; and CToPF are the property of the Institute of Cultural Affairs
(ICA)
Last update 6
August 2021
Disclaimer
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